We contacted SBL on a Friday afternoon because a part was failing on one of our presses, we asked them to source 2 Festo Cylinders for us.
SBL offered us 2 solutions, a same day service from Germany, which was too expensive from Festo to consider and a next day service, delivery for Monday morning. This gave us the choice to pick which delivery schedule would work for us and fit the budget.
SBL delivered the order by 10.30am on the Monday to us. What we weren’t aware of at the time was SBL had ordered 2 cylinders from Festo direct which didn’t arrive until the Tuesday. They had all options covered for us and that is why we continue to use them.